Course Outline
Introduction
- Overview of Grafana and GLPI
- Grafana key features and capabilities
- GLPI key features and capabilities
Getting Started
- Installing Grafana and GLPI on different platforms
- Grafana basic configuration and setup
- GLPI basic configuration and setup
- Configuring data sources
Grafana Dashboard Creation
- Understanding dashboards in Grafana
- Creating your first dashboard
- Different visualization types and customizing panel settings
- Setting up alerts and notifications
- Alerting rules and conditions
Advanced Grafana Administration
- Managing users and teams in Grafana
- Access control and permissions
- Installing and managing Grafana plugins
- Backup and restore strategies for Grafana
GLPI Helpdesk and Ticketing
- Understanding the GLPI helpdesk system
- Creating and managing tickets
- Managing user requests and service fulfillment
- SLA management
- Setting up notifications and automated actions
- Email and notification templates
Advanced GLPI Administration
- Managing user accounts and permissions
- Role-based access control
- Extending GLPI with plugins
- Customizing forms and fields
- Backup and recovery procedures
- Routine maintenance tasks
Best Practices and Troubleshooting
- Best practices for efficient administration
- Security considerations
- Common issues and their resolutions
- Where to find help and support
Summary and Next Steps
Requirements
- Basic understanding of IT concepts
Audience
- System administrators
- IT managers
Testimonials (11)
the personalized part during which I was able to work on my project and directly apply the elements of the training
Caroline - Schreder
Course - Power BI Dashboards
Machine Translated
A well-designed training for everyone's understanding. At the beginning of each session there was a short recapitulation. The trainer taught concisely and to the point.
Cosmin - Ursus Breweries S.A.
Machine Translated
A large dose of really practical knowledge
Emilia - Bank Polska Kasa Opieki Spółka Akcyjna
Machine Translated
The pace, activities and screen mirroring. Power Bi is new to me and I am looking forward to working with it more.
Michelle - Childhood Development Initiative CLG
Course - Creating Dashboards Using Microsoft Power BI
Actual operation
Along Zheng - 高露洁
Course - Monitoring with Grafana
Using on screen capture to drop in and out of other ppls sessions to help super quick. nice to have.
Mykhailo Charalambij - Federal Geospatial Platform, Natural Resources Canada
Course - D3.js for Data Visualization
Real-world example
Hans Alain Nyaba - Federal Geospatial Platform, Natural Resources Canada
Course - D3.js for Data Visualization
I feel more confident with coding now. I've never done it before but now I understand that it's not rocket science and I can do it when necessary.
Anna - Birmingham City University
Course - Foundation R
Background knowledge and 'provenance' of trainer.
Francis McGonigal - Birmingham City University
Course - Foundation R
I enjoyed the good real world examples, reviews of existing reports.
Ronald Parrish
Course - Data Visualization
I liked the examples.